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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gary-Denise Moser

September 24, 2023

5  out of  5 rating by Gary-Denise Moser
"Best agent ever! Quick response, sound advice. Served our family for over 25 years - would never consider anyone else!"

Haley Sanderson

August 14, 2023

5  out of  5 rating by Haley Sanderson
"Amazing service every time I call! Great rates. Highly recommend!"

Francisco Martinez (Martini)

June 17, 2023

5  out of  5 rating by Francisco Martinez (Martini)
"I was shopping around as my previous provided keep increasing the rates. I checked 5-10 different companies and branches and Rick's one was the best price overall. I had to work with Michelle and Raeann. First for the initial quote and then to complete the purchase. Both of them were super helpful and patient responding every single and silly question I could ask. Other insurance offices and calls were good too, but if you get amazing service at great price, you can't ask for more. Thanks girls for making insurance so easy."

Noah Nielsen

June 15, 2023

5  out of  5 rating by Noah Nielsen
"Purchased a new motorcycle and needed to add it to my current policy. Raeann was very helpful and got things squared away quickly and easily."

Alexander Webb

May 20, 2023

5  out of  5 rating by Alexander Webb
"Always a great experience working with the folks here"

Nathan J

May 17, 2023

5  out of  5 rating by Nathan J
"Raeann was a great help!!"

Kenadee Bronson

March 16, 2023

5  out of  5 rating by Kenadee Bronson
"ReAnn was SO helpful! She deserves a raise ;). My husband and I are newly married and she helped us to find a very cost-effective car insurance, and helped us get the most for our money. She is amazing!"

Kurt Hunsaker

March 3, 2023

5  out of  5 rating by Kurt Hunsaker
"Rick’s office is always super helpful. Always interested more in what I want from my insurance than trying to sell me new products or services. Our car recently got hit in a parking lot, and Rick’s team was super responsive in helping us get it resolved."

Jim Cortese

February 24, 2023

5  out of  5 rating by Jim Cortese
"Raeann and Rick are two of the best in the industry, I have been with them a long time. The only way to judge them is when you file a claim. They step up and back what they are selling. Honesty and knowledge goes a long way with me........ Jim Cortese"

Chase Cottle

February 22, 2023

5  out of  5 rating by Chase Cottle
"The BEST team to work with, they are flexible, responsive and always have been extremely competitive."

Hunter Bennett

February 17, 2023

5  out of  5 rating by Hunter Bennett
"This place is amazing helped with sr22 and insurance was easy peasy thank you guys!!!"

Ashley Jackson

February 8, 2023

5  out of  5 rating by Ashley Jackson
"RaeAnn and Rick are both wonderful to work with. We have insured our cars, house(s) and rental property through them for many years. Every time we call for anything they are professional, kind, thorough, and responsive. We're treated like friends and they make the process easy. Highly recommend this team for any insurance needs!"

Gracee Flygare

February 7, 2023

5  out of  5 rating by Gracee Flygare
"Great experience!! RaeAnn Yocom helped me change my policy so fast and easy!"

Abby Hicks

January 20, 2023

5  out of  5 rating by Abby Hicks
"I have been with Rick Albrecht's office for 35 years. They take care of every insurance need we have had including a few claims over the years. Their service is a 5 star!"

Reece (Redflare243)

January 12, 2023

5  out of  5 rating by Reece (Redflare243)
"Every time I call I am delighted by the service I receive. Raeann is friendly, kind, assertive, and takes care of business! Very pleasant to talk with, anytime I have a concern, or question I have zero hesitation to call Rick Albrecht's office!"

Lyndsee Cortez

January 4, 2023

5  out of  5 rating by Lyndsee Cortez
"Best customer service! They are always happy to answer questions and explain things."

Kittie tenney

December 9, 2022

5  out of  5 rating by Kittie tenney
"we have been clients for over 25 years!! we are always treated like good friends and with quick help with any problems we have encountered! We have compared other company's rates and have found State Farm to be excellent with our bundling of home and cars and rental property! Highly recommend Rick and his team!"

Phoenix Eastwood

October 14, 2022

5  out of  5 rating by Phoenix Eastwood
"I have been with them over three years and have no complaints. Every time I have a question or need to change vehicles because I sold one. They are super fast and easy to work with."

wheeler henriksen

August 20, 2022

5  out of  5 rating by wheeler henriksen
"Called to change over insurance to help save money, and Raeann with the American fork office took amazing care of the switch and she is the reason i gave a 5 star rating. Also their rates were the best around."

Jenna Livingston

May 23, 2022

5  out of  5 rating by Jenna Livingston
"These people are wonderful! Just got off the phone with RaeAnn Yocom who helped us make a few updates on our car insurance. She is always so pleasant to work with, very friendly, patient, and has made the process super easy for us any time we need to make changes to our account."

James Humes

May 10, 2022

5  out of  5 rating by James Humes
"They are always friendly and very helpful."

Joy Compton

March 31, 2022

5  out of  5 rating by Joy Compton
"I had to call about a bill that was not an ordinary ordeal, but Raeann Yocom helped me and was very reassuring, kind, patient and helpful. The whole process was also very fast, which was nice. I've been a customer for at least 6 years and that's always been the case with any interaction or phone call: Fast, easy, patient, nice and helpful."

Jason Fuller

March 21, 2022

5  out of  5 rating by Jason Fuller
"Great Service."

Natalie Carter

March 9, 2022

5  out of  5 rating by Natalie Carter
"We've had Rick as our agent as far back as I can remember. I remember when I turned 16 and he asked for me to come in so he could talk to me about insurance. I will never ever forget him saying.. if you are ever anywhere that you need a ride home because it's not safe to drive, here is my personal number. Luckily I've never had to take him up on it, but that is why Rick will always have mine and my families business. He's quick to return calls, he genuinely cares as does his staff. I never ever hesitate to call if I have a question. He is truly a good guy with a great office."

Cory Hernandez

March 1, 2022

5  out of  5 rating by Cory Hernandez
"RaeAnn was polite and quick to help me with my issue."